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Tecdivegear warrants its products to the original retail purchaser as follows:

LIMITED ONE-YEAR WARRANTY

This product is warranted against defective materials or workmanship for one year (365 days) from the date of original purchase or otherwise as indicated by the particular manufacturer. Proof of purchase receipt is required. The exclusive remedy for this warranty is that Tecdive Gear will, at its option, provide repair or replacement components for this product. Tecdive Gear and it’s suppliers reserves the right to discontinue or change materials, parts, models or products, or to make substitutions. To make a claim under this warranty, contact Tecdivegear email at info@tecdivegear.com.au. Proof of purchase is required.

WARRANTY LIMITATIONS

This warranty does not apply to normal wear and tear, commercial or rental use, after market modification, or damages which arise from negligence, misuse or use not in accordance with the product instruction. Repairs made under this warranty will not extend the warranty period. All further claims, especially for damage after diving accidents, are excluded from coverage under this warranty. Tecdive Gear has no obligation to honour any extension of this warranty.

LIMITATION OF DAMAGES

The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or implied. In no event will Tecdive Gear be liable for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.

LIMITATIONS OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAWS

Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms of the express written warranty. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.  

WARRANTY REPAIR POLICY

In order to receive warranty consideration a product must be returned to Tecdive Gear.

NOTE: Tecdive Gear IS NOT OBLIGATED TO PAY SHIPPING ON WARRANTY CLAIMS.

Tecdive Gear will only accept returned equipment that has been issued a Return Authorization Number from the Tecdivegear Service Department. To request a Return Authorization Number, email info@tecdivegear.com.au and provide the following information:

  • Detailed description of the problem
  • Product name, model number and serial number (if applicable)
  • Date of Purchase
Ship well-packed and protected with a copy of the purchase receipt to:

Tecdive Gear Pty Ltd

RA # XXXXXX

2 Niki Court,

Frankston, VIC, 3199

Tecdive Gear will only receive product that has a valid Return Authorization Number plainly visible on the outside of the box. ALL returns are subject to inspection and final approval by Tecdive Gear certifying that the problem is covered by our warranty and not consumer abuse or damage due to shipping. Tecdive Gear is not responsible for damage or loss due to shipping. Be sure to pack carefully. Tecdive Gear will only replace a product when necessary and with a comparable replacement. Credits are not issued for returned product.

Warranty Registration Form

First Name:
Last Name:
Address:
City/Town:
State:
Country:
Postcode:
Telephone:
Email:
Email Updates:
Store Purchased:
Product Purchased:
Receipt Number:
Date Purchased: